1. Eligibility

You must be at least 13 years old to use the Services. Where the law of your country requires parental or guardian consent above that age, you may use the Services only with that consent, and your parent or legal guardian must agree to these Terms on your behalf.

Individual games may carry a higher age rating because of their content. The rating shown on the store page for each game applies to that game.

2. Licence to use our games

Our games are licensed to you, not sold.

Subject to your compliance with these Terms, we grant you a personal, limited, non-exclusive, non-transferable, non-sublicensable and revocable licence to install and play our games for your own private, non-commercial entertainment.

We and our licensors retain all rights in our games, including copyright, trademarks, artwork, audio, code and design. You receive no rights other than the licence described above.

What you must not do

You must not:

• copy, sell, rent, lend or redistribute a game, or make it available to others as your own;
• modify, translate, reverse-engineer, decompile or disassemble a game, or extract its source code or assets, except to the extent this restriction is prohibited by applicable law;
• use cheats, exploits, bots, automation software, modified clients, or any third-party software designed to alter gameplay or to give an unfair advantage;
• interfere with the operation of a game or its servers, attempt to gain unauthorised access to any system or another user's account, or circumvent security or licensing measures;
• in a game that shows advertising, manipulate, bypass, automate, falsify or interfere with advertising impressions, clicks, rewarded-ad completion, attribution or fraud-prevention systems, or tamper with the advertising software in the game;
• use the Services for any unlawful purpose, or in a way that infringes the rights of others.

Breaking these rules may end your licence immediately and may expose you to legal liability.

3. Where a game offers accounts or sign-in

Some of our games may let you create an account, or sign in using a third-party service such as a platform or social network account.

If you use this feature:

• you are responsible for keeping your credentials secure, and for activity that takes place through your account;
• you must give accurate information, and must not create an account on someone else's behalf or impersonate anyone;
• you must not buy, sell, rent, share or transfer an account;
• if we have previously banned you, you must not create a new account to get around the ban;
• you may close your account at any time by contacting us or using the in-game option, if provided.

Signing in through a third-party service is also governed by that service's own terms.

4. Where a game offers social features or user content

Some of our games may let you choose a display name, appear on leaderboards, add friends, or send content or messages to other players ("User Content").

You remain responsible for your User Content. You must not submit anything that is unlawful, abusive, hateful, harassing, obscene, deceptive, infringing of anyone's rights, or that discloses another person's private information.

By submitting User Content you grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, display and transmit it for the purpose of operating and providing the game in which you submitted it, including making it visible to other players as the feature intends. This licence ends when you delete the content or your account, except where we must retain a copy to comply with the law or to resolve a dispute, and except for copies already shared with other players.

We do not routinely monitor User Content, but we may review, remove or restrict content that breaches these Terms or the law, and we may suspend accounts responsible for it. If you believe content in one of our games infringes your rights or breaks these rules, contact support@rhpositive.com.

5. Where a game shows advertising

Some of our games are supported by advertising, which is what allows us to offer them free of charge.

• Advertisements are supplied by third-party advertising networks. We do not control and are not responsible for the content of third-party ads, or for the products and websites they lead to.
• Whether the advertising you see is personalised depends on the choices you make. You can review and change those choices at any time — see our Privacy Policy.
• We may add, remove or change advertising in a game, including removing it entirely, at any time.
• Where a game offers a paid option to remove advertising, section 6 applies to that purchase.

6. Where a game offers purchases

Some of our games offer paid content, such as virtual items, virtual currency, an ad-free upgrade, or a subscription.

Payment. All purchases are processed by the store from which you obtained the game — Apple App Store, Google Play, Steam or another platform — under that store's payment terms. We do not process your payment details.

Virtual items. Virtual items and virtual currency are licensed to you for use within the relevant game. They have no monetary value, cannot be exchanged for real money, and cannot be sold, traded or transferred outside the game. You may not buy or sell them through third parties. We may change, limit or discontinue virtual items where there is a good reason to do so, such as game balance, security or a legal requirement.

Subscriptions. Where a subscription is offered, its price and billing period are shown before you buy. Subscriptions renew automatically until cancelled. You cancel through your store account, not through us, and cancellation generally takes effect at the end of the current billing period.

Refunds. Refund requests are handled by the store you purchased from, and are subject to that store's refund policy. Please contact them first. Nothing in these Terms removes or limits any statutory refund, withdrawal or cancellation right you have as a consumer under the law of your country of residence, including any right of withdrawal for digital content.

If a game is discontinued (see section 7), we are not obliged to refund virtual items already delivered, except where the law requires it.

7. Availability, changes and discontinuation

We work to keep our games available, but we do not promise uninterrupted or error-free operation. Services may be interrupted for maintenance, updates, technical problems, or reasons outside our control.

We may update, change, rebalance, suspend or discontinue a game or any of its features for technical, legal, security, operational, platform or gameplay-related reasons. Where we permanently discontinue a game that you have paid for, we will give reasonable notice through the game or the store page where it is practicable to do so.

Where reasonably possible we will avoid removing functionality you have paid for without an appropriate legal basis or remedy, and your mandatory rights in relation to paid content and subscriptions are unaffected.

8. Suspension and termination

We may suspend or terminate your access to a game, to an account or to any feature where we reasonably believe that you have:

• seriously or repeatedly breached these Terms;
• used cheats, bots or unauthorised software, or tampered with saved data or leaderboard results;
• generated fraudulent advertising impressions, clicks or rewarded-ad completions;
• committed fraud in connection with a purchase;
• harassed another player or submitted harmful content;
• created a security risk to the game, to other players or to our systems; or
• exposed us to a legal obligation or to a risk of breaching a platform's policies.

Where it is reasonable and lawful to do so, we will tell you why and give you an opportunity to respond.

You may stop using the Services at any time by uninstalling our games.

Sections that by their nature should survive termination — including sections 2 (ownership), 9 to 12 and 14 — continue to apply.

9. Disclaimers

The Services are provided "as is" and "as available". To the fullest extent permitted by law, we exclude implied warranties of merchantability, fitness for a particular purpose and non-infringement.

This section does not limit any rights you have as a consumer under mandatory law, including the right to a product that is as described and of satisfactory quality.

10. Limitation of liability

To the fullest extent permitted by law:

• we are not liable for indirect, incidental, special, consequential or punitive damages, or for loss of profits, data, goodwill or virtual items; and
• our total liability arising out of or relating to the Services is limited to the greater of the amount you paid us for purchases in the relevant game in the twelve months before the event, or EUR 50.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud, for gross negligence or wilful misconduct, or for any liability that cannot be excluded under applicable law — including your mandatory rights as a consumer.

11. Indemnity

If you use the Services in breach of these Terms or unlawfully, and a third party brings a claim against us as a result, you agree to indemnify us for the reasonable losses and legal costs we incur. This does not apply to the extent the claim is not attributable to your intentional or negligent conduct, and it does not apply to consumers where mandatory law provides otherwise.

12. Feedback

If you send us ideas, suggestions or feedback, we may use them freely and without obligation or payment to you. You are not required to send us feedback, and you should not send us anything you consider confidential.

13. Third-party services and app stores

Our games are distributed through third-party stores and may interact with third-party platforms, software development kits, payment services, advertising providers, analytics services and other online services. Those stores and services operate under their own terms and privacy policies, which you should read. You must comply with all applicable third-party terms of agreement when using a game.

Apple. The following applies only where you obtained a game through Apple's App Store:

• These Terms are between you and us only, not with Apple. We, and not Apple, are solely responsible for the game and its content.
• Your licence to use the game is limited to a non-transferable licence to use it on any Apple-branded product that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions. The game may also be accessed and used by other accounts associated with you through Family Sharing, volume purchasing or Legacy Contacts, where those features apply.
• Apple has no obligation to provide maintenance or support for the game. We are solely responsible for providing any maintenance and support, to the extent we offer it.
• If the game fails to conform to any applicable warranty, you may notify Apple and Apple may refund the purchase price. Apple has no other warranty obligation in relation to the game, and any other claim arising from a failure to conform to a warranty is our responsibility.
• We, and not Apple, are responsible for addressing any claim relating to the game, including product liability, legal compliance, and any claim that the game infringes a third party's intellectual property rights.
• You represent that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

14. Governing law and disputes

These Terms are governed by the laws of the Republic of Türkiye, and the Courts and Enforcement Offices of İstanbul (Çağlayan), Türkiye have jurisdiction over disputes arising from them.

If you are a consumer, this does not deprive you of the protection of the mandatory laws of the country where you live, and you may bring proceedings in the courts of that country. Consumers in Türkiye may also apply to their local Consumer Arbitration Committee (Tüketici Hakem Heyeti) or Consumer Court.

15. General

Changes to these Terms. We may update these Terms. The date at the top shows when they were last changed. If a change materially affects your rights, we will give notice through the game, the store page or another appropriate means before it takes effect. Continuing to use the Services after a change takes effect means you accept the updated Terms; if you do not accept them, you should stop using the Services.

Severability. If any provision is found unenforceable, the rest remains in force, and the provision will be applied to the greatest extent permitted.

No waiver. If we do not enforce a right, that is not a waiver of it.

Entire agreement. These Terms are the entire agreement between you and us about the Services, subject to the terms of the store or platform through which you obtained a game. Our Privacy Policy separately explains how we handle personal data; it is an information notice, not a contractual term of this agreement.

Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control, including natural disasters, war, civil unrest, epidemics, strikes, failures of power, internet or third-party infrastructure, or acts of government.

Language. These Terms are written in English. If we publish a translation and there is a conflict between versions, the English version prevails, except where mandatory local law provides otherwise.

16. Contact

support@rhpositive.com

RH Pozitif Teknoloji A.Ş. Çifte Havuzlar Mah., Eski Londra Asfaltı Cad., Kuluçka Merkezi A1 Blok, No: 151/1C, İç Kapı No: B35, 34220 Esenler / İstanbul, Türkiye